These terms govern every CricBet99 account — who can play, how deposits and withdrawals work, how markets are settled, and what happens when something goes wrong. We have written them the way we would want them explained to us: short sentences, no traps, no legal fog. By creating or using a CricBet99 ID, you agree to what follows. If any part doesn't sit right with you, don't create an account — and if a rule is unclear, ask support before you play, not after.
1. Acceptance of These Terms
Welcome to CricBet99. These Terms & Conditions explain the rules that apply when you use this website and the CricBet99 online cricket ID service connected with it. They are written to be read and understood by ordinary people, not just lawyers, so if anything is unclear, please ask our support team before you go further.
By opening an account, receiving a CricBet99 ID, or continuing to use the service, you are confirming that you have read these terms, understood them, and agree to follow them. If you do not agree with any part of these terms, you should not register, and if you already have an account, you should ask support to close it. Continuing to use the service after changes are published means you accept the updated terms as well.
2. Who Can Use CricBet99
CricBet99 is strictly for adults. You must be at least 18 years old to register, hold an ID, deposit funds, or place a bet. There are no exceptions to this rule, and accounts found to belong to anyone under 18 will be closed. If you share a device with younger family members, it is your responsibility to keep your login details out of their reach.
You must also be legally allowed to use online gaming services in the place where you live. Laws differ between states and can change over time, and it is your duty to check the rules that apply to you before using the service. By registering, you confirm that you meet the age requirement, that the details you provide are your own, and that using this service does not break any law that applies to you.
3. One Account Per Person
Each person may hold only one CricBet99 account and one ID. Opening extra accounts for yourself, or using accounts belonging to friends or family members, is not allowed, even if you have a practical reason for it, such as a forgotten password. If you lose access to your account, contact support and we will help you recover the original one instead.
One account per person keeps things fair and simple: your balance, history, bonuses and limits all stay in one place, and we can protect your account properly. If duplicate accounts are discovered, we may merge or close the extras, transfer balances where that is clearly fair, and restrict bonuses that were claimed more than once. Where duplicates were created to misuse offers or break rules, stricter action may follow under the sections on abuse below.
4. Your CricBet99 ID and Login Details
Your CricBet99 ID and password are created for you personally when your account is set up. They identify you to the system, and everything done while logged in with them is treated as done by you. That is why your credentials matter as much as the PIN on a bank card, and why they must never be shared with anyone, including people who claim they can help you bet better.
If support issues you temporary login details, change your password as soon as you first sign in. Choose something you do not use on other websites, because a password leaked elsewhere can be tried here. If you ever suspect that someone else knows your details, change your password immediately and tell support, so we can check recent activity and help secure the account before any harm is done.
5. Keeping Your Credentials Secret
No genuine member of the CricBet99 team will ever ask you for your full password, a one-time password (OTP), your bank PIN, or your card security code. Not by message, not by call, not for verification, and not to release a withdrawal. Anyone who asks for these is trying to steal from you, however official they sound. End the conversation and report it to us through the official support channel.
You are responsible for activity that happens on your account when the correct credentials are used, because we cannot tell the difference between you and someone you gave your password to. Protect yourself with simple habits: log out on shared devices, never save passwords on a phone that others use, and be careful with screenshots, which often reveal more account information than people realise.
6. Giving Accurate Registration Details
When you register, give details that are true, current and complete, especially your name and the mobile number or contact method we use to reach you. These details are how we verify that the account, the deposits and the withdrawal requests all belong to the same person. Incorrect details are the single most common cause of delayed withdrawals.
If your details change, for example you get a new mobile number, tell support so your records stay accurate. Providing false information, registering in someone else's name, or using payment methods that do not belong to you may lead to the account being suspended while we verify ownership, and in serious cases closed. Keeping your information honest and up to date protects your money far more than it inconveniences you.
7. Deposits: Methods and Timing
You can add funds to your account using the deposit methods shown to you at the time, which typically include common Indian payment options such as bank transfer and UPI-based payments. Available methods can change from time to time depending on banking partners and technical availability, so always follow the current instructions given by support or shown in your account area.
Most deposits are credited quickly once the payment is confirmed, although exact timing depends on your bank or payment provider and can occasionally take longer during bank holidays or technical delays. Only deposit money that is yours and that you can afford to set aside for entertainment. A deposit is not complete until the funds are received and reflected in your account balance, and we may ask for a payment screenshot or reference number to trace a deposit that has not appeared.
8. Deposit Limits
There may be minimum and maximum amounts for each deposit, and these are shown when you make a payment. Limits exist for practical and safety reasons: they help payment systems process transactions reliably, and they help players keep control of their spending. Amounts outside the allowed range may be rejected automatically by the payment provider.
Separately, you can ask support at any time to set a personal deposit limit on your account — daily, weekly or monthly — that suits your budget. We encourage this. Personal limits are a normal, healthy part of playing, and asking for one will never be treated as a problem. Lowering a limit usually takes effect quickly; raising one may involve a waiting period, so that the decision is never made in the heat of a match.
9. Withdrawals: Process and Verification
To withdraw winnings, send a request through your account or to support, and we will process it to the payment details registered in your name. Before a withdrawal is released, we may verify your identity and confirm that the funds were won fairly and that the account details match. Verification is a standard protection against fraud and account theft, not an attempt to delay your money.
Withdrawals are normally paid to the same person who owns the account, using details consistent with your registration information. Requests made with mismatched names, someone else's bank details, or incomplete information will be paused until the details are corrected. If a withdrawal seems to be taking longer than usual, contact support with your request reference so the team can trace exactly where it stands.
10. Withdrawal Limits and Timing
Withdrawal requests are subject to minimum and maximum amounts, which are explained by support and may vary by payment method. Very large withdrawals may be processed in parts, and first-time withdrawals can take longer than usual because identity verification happens once, at the start, so later requests move faster.
We aim to process verified withdrawal requests promptly, and many are completed within a few hours. Timing can be affected by bank working hours, public holidays, payment partner delays, and the need for extra checks where a request looks unusual. A stated processing time is an honest estimate, not a guaranteed deadline, but if a request exceeds the expected window you are entitled to a clear explanation from support about what is pending and why.
11. Bonuses and Promotional Offers
From time to time, CricBet99 may offer bonuses or promotions, such as welcome offers or deposit-based rewards. Every offer has its own conditions — the qualifying actions, the amount, any expiry date, and what must happen before bonus value can be withdrawn. Those conditions form part of these terms for anyone who takes part in that offer, so read them before opting in.
Bonuses are a promotional extra, not a guarantee of profit, and they are offered at our discretion. We may change, pause or withdraw an offer, and we may exclude accounts that misuse promotions. If an offer's conditions are unclear, ask support to explain them in plain words before you deposit for it. Choosing not to take a bonus is always fine: your ordinary deposits and winnings are never dependent on accepting promotional terms.
12. Wagering Requirements in Plain Terms
Some bonuses come with a wagering requirement, sometimes called a playthrough or turnover condition. In plain terms, it means the bonus amount must be played through a stated number of times before winnings connected with it can be withdrawn. For example, a requirement of five times on a bonus means bets totalling five times that bonus amount must be placed first.
The exact multiple, the markets or games that count towards it, any minimum odds, and the time limit are set out in each offer's conditions. Different bets may contribute differently, and bets that are voided or settled as refunds usually do not count. If you are unsure whether a planned bet counts towards your requirement, ask support before placing it — we would rather explain in advance than disappoint you at withdrawal time.
13. Betting Rules and Market Settlement
Each sport and market is settled according to its standard rules and the official result of the event. Once a bet is accepted and confirmed in your account history, it stands as placed; bets generally cannot be cancelled or changed by the customer after acceptance, so check the selection, stake and price carefully before confirming.
If an event's official result is later corrected by its governing body, settlement may be adjusted to match. Bets on markets that are settled incorrectly due to a technical or human error may be re-settled to the correct outcome. Your bet history shows the final settlement of each bet, and if you believe a bet has been settled wrongly, contact support promptly with the bet reference so it can be reviewed against the official result and market rules.
14. Suspended, Abandoned and Cancelled Events
Sport does not always go to plan. Matches are postponed for weather, abandoned mid-way, or cancelled entirely. When an event is cancelled before it starts, bets on it are normally voided and stakes returned to your balance. When an event is postponed, bets may stand if it is rescheduled within the period stated in the market rules, or be voided if it is not.
For events abandoned after they have started, settlement depends on the market: markets whose outcome was already decided before abandonment are usually settled on that outcome, while undecided markets are typically voided. Live markets may be suspended at any moment — for example during a wicket, a goal, or a video review — and bets placed during a suspension are not accepted. These conventions follow standard practice for the sport concerned.
15. Obvious Errors and How We Handle Them
Occasionally an obvious error — sometimes called a palpable error — can occur: a price typed incorrectly, odds displayed the wrong way round, or a market left open after its outcome is already known. When such an error is clear, we may void the affected bets or settle them at the correct price that should have been available, and we will explain what happened to affected customers.
This policy exists to keep the service fair for everyone, because an obvious mistake is not a genuine price anyone was meant to bet at. It is applied only where the error is truly evident, not simply because a price moved or a bet turned out well. If your bet is adjusted under this section, you can ask support for the reasoning and the correct price used, and you can raise a complaint if you disagree.
16. Prohibited Behaviour
Certain behaviour is not allowed on CricBet99. This includes attempting to hack, disrupt or overload the service; using bots, scripts or software to place bets automatically; exploiting technical faults for advantage; betting on events you are involved in as a participant or official; and using the account for any illegal purpose, including moving money for others.
It also includes abusive or threatening behaviour towards support staff, who are people doing a job and are entitled to be treated with basic respect. If prohibited behaviour is suspected, we may suspend the account while we investigate, and where it is confirmed, we may close the account, void bets connected with the behaviour, and withhold bonuses gained through it. Serious matters may be reported to the appropriate authorities where the law requires or allows it.
17. Fraud, Collusion and Bonus Abuse
Fraud includes using stolen payment methods, chargeback abuse, identity deception, and match-related manipulation. Collusion means two or more people secretly cooperating — for example betting against each other in coordinated ways — to gain an unfair advantage. Bonus abuse includes creating accounts or patterns of play purely to extract promotional value against the spirit of an offer.
We monitor for these patterns because they harm honest players and the service as a whole. Where fraud, collusion or abuse is established after review, we may close the accounts involved, cancel related bets and bonuses, and recover amounts wrongly obtained, to the extent permitted by law. If you believe a decision like this has been made about your account in error, use the complaints process in these terms and provide any information that helps us re-check the facts.
18. Multiple Accounts and Linked Accounts
Accounts can become linked in our systems when they share details such as a device, network connection, payment method or contact information. Linking alone is not proof of wrongdoing — families share homes and networks — but where linked accounts are used to bypass the one-account rule, limits, exclusions or bonus conditions, we may treat them as a single account for those purposes.
If you live with another CricBet99 customer, it is sensible to tell support, so the situation is understood before any automated flag causes confusion. Self-excluded players must not return through another person's account, and helping someone who is excluded or underage to bet through your account is a serious breach that can lead to closure of your own account as well.
19. Our Responsible Gaming Commitment
Betting should be entertainment you pay for willingly, like a match ticket — never a way to make money, recover losses, or fund everyday expenses. We are committed to running CricBet99 in a way that supports that healthy boundary: clear information, practical control tools, and a support team trained to help rather than to push you to play more.
Warning signs that play is becoming a problem include spending more than you planned, chasing losses, hiding play from family, borrowing to bet, or feeling anxious when you cannot play. If any of that sounds familiar, please use the tools in the next section or talk to support in confidence. Asking for help with limits is a strength, and it will always be met with respect, never with sales talk.
20. Limits, Cooling-Off and Self-Exclusion
You can ask support at any time to set deposit limits, loss limits or session reminders on your account. You can also request a cooling-off period — a short break during which you cannot deposit or bet — or full self-exclusion for a longer period. During self-exclusion, we will close access to the account, stop promotional messages, and not allow the exclusion to be lifted early, because that protection only works if it holds in a difficult moment.
These tools work best combined with your own steps: telling someone you trust, removing payment shortcuts, and filling the time with other things. If gambling is affecting your life beyond this service, consider contacting a professional support organisation in India that deals with gambling-related harm. Your account balance position at the time of exclusion will be explained by support, and any withdrawable funds will be handled through the normal verified process.
21. Account Suspension and Closure by Us
We may suspend an account temporarily while we check something important — for example verifying identity, reviewing a disputed payment, or investigating suspected rule-breaking. Suspension is a pause for checking, not a punishment, and we will tell you what we need from you to complete the review. Most suspensions are resolved once documents or explanations are provided.
We may close an account permanently where these terms are seriously or repeatedly broken, where the account is used illegally, where the holder is under 18, or where we can no longer verify who owns it. If your account is closed with a genuine balance that was not obtained through rule-breaking, we will explain how the verified return of funds is handled. Decisions can be challenged through the complaints process, and we will re-examine the facts when new information is provided.
22. Dormant and Inactive Accounts
If an account is not used for a long continuous period, it may be marked dormant. Dormancy is an administrative label; it does not by itself remove your right to your balance. We may contact you using your registered details before or after marking an account dormant, and you can reactivate it by contacting support and completing a short verification, so we know the account is returning to its real owner.
Keeping dormant accounts secure matters because unused accounts are a favourite target for takeover attempts. For that reason, reactivation after a long absence may involve extra identity checks, and very old contact details may need to be updated before withdrawals are allowed. If you know you will be away from the service for a long time, you may prefer to withdraw your balance and close the account, then register fresh if you return.
23. Intellectual Property
The CricBet99 name, logo, website design, text and graphics belong to the service or its licensors and are protected by applicable intellectual property laws. You may view and use the website for your personal use as a customer, but you may not copy, reproduce, republish or commercially exploit its content, branding or layout without prior written permission.
Sports data, odds displays and live information shown on the site may be supplied by third-party providers and remain their property. Nothing in these terms transfers any ownership rights to you. If you believe content on this website infringes your intellectual property rights, contact support with details of the content and your claim, and we will review it promptly and take appropriate action where a claim is justified.
24. Third-Party Content and Links
The website may contain links to third-party websites or services, for example payment providers or information resources. Those sites are run by others, under their own terms and privacy policies, and we are not responsible for their content, availability or practices. Following a link does not mean we endorse everything on the destination site, so use the same care you would anywhere online.
Be especially careful about lookalike sites and unofficial pages that imitate CricBet99. Links shared through unofficial channels may lead to phishing pages designed to steal credentials. The safe habit is simple: reach the service through channels you already trust, check the address carefully, and never enter your password or an OTP on a page you reached from an unexpected message promising bonuses or urgent account action.
25. Service Availability and Maintenance
We work to keep the service available around the clock, but no online platform can promise uninterrupted operation. Maintenance, updates, internet failures, payment partner outages and events outside our control can all cause temporary interruptions. Planned maintenance is usually scheduled for quieter periods, and live markets may be paused during significant technical work to protect customers with open bets.
If a technical failure interrupts betting, bets already accepted and recorded in your account history remain valid, while bets that were not confirmed as accepted are not placed. If a fault causes balances or bet records to display incorrectly, we may correct the records to reflect the true position and will explain corrections that affect you. We are not responsible for losses caused purely by your own internet connection or device failing at your end.
26. Changes to These Terms
We may update these terms from time to time, for example to reflect new features, legal developments or clearer explanations. The current version will always be published on this page, and it replaces earlier versions from the date it takes effect. For significant changes that affect your rights or obligations, we will try to give reasonable notice through the website or your registered contact details.
If you do not agree with an updated version, you can stop using the service and ask support to close your account, subject to settling open bets and any verification needed for your remaining balance. Continuing to use the service after an update takes effect is treated as acceptance of the new terms, so it is worth glancing at this page occasionally, particularly after we announce a change.
27. Limitation of Liability
Nothing in these terms limits any liability that cannot lawfully be limited, including liability for fraud or for death or personal injury caused by negligence. Subject to that, and to the maximum extent permitted by applicable law, our total liability connected with the service is limited to the amounts you have deposited and not withdrawn, or the amount directly in dispute, whichever is appropriate to the claim.
We are not liable for indirect or unforeseeable losses, such as lost profits, loss of opportunity, or losses arising from events outside our reasonable control. Betting involves financial risk that you accept when you choose to play: outcomes of sporting events are inherently uncertain, and we are never responsible for the fact that a fairly settled bet did not win. These limits are a normal and fair part of providing the service.
28. No Warranty: Using the Service As Is
The website and service are provided on an 'as is' and 'as available' basis. While we work hard to keep information accurate and the platform running smoothly, we do not warrant that the service will always be error-free, uninterrupted, or completely up to date, and we give no guarantee about the outcome of any bet or the availability of any particular market, feature or offer.
Information shown on the site, including guides and help content, is provided for general information. Statistics, previews and similar content are opinions or background material, not advice and not a promise about results. To the extent permitted by law, implied warranties are excluded; nothing in this section removes rights that consumer law gives you and that cannot be taken away by contract terms.
29. Complaints and Dispute Resolution Steps
If something goes wrong, we want to hear about it and put it right where we are at fault. Start by contacting support with your account ID, a clear description of the problem, and any references such as bet IDs or payment references. Most issues — settlement queries, payment traces, account questions — are resolved at this first step once the team has the full picture.
If you are not satisfied with the first response, you may ask for your complaint to be escalated for a further review by a senior team member. Please say what outcome you are seeking and include any new evidence. We will aim to give a final, explained response. Nothing in this process removes any right you may have to approach a competent court or authority, but in our experience most disputes are settled faster and better by talking first.
30. Communications and Notices
We communicate with you through the contact details you registered — typically messages to your mobile number or messaging app, and announcements on the website. Official communications about your account, including security alerts and changes to these terms, will come through these recognised channels. Keep your contact details current so you do not miss important notices.
Treat unexpected communications with suspicion. Scammers imitate support messages to trick people into revealing OTPs or sending money to the wrong place. We will never ask you to deposit to a personal account that support has not confirmed through the official channel, and never ask for your password or PIN. If a message feels wrong, do not act on it — contact us through the channel you normally use and check first.
31. A Note on Indian Law
The legal position of online gaming in India is developing. The Promotion and Regulation of Online Gaming Act, 2025 addresses online money games at the national level, and rules can also differ from state to state, with some states taking their own approaches. Because the picture is evolving, the rules that apply to you depend on where you live and can change after these terms are published.
This website's content, including these terms, is general information only. It is not legal advice, and it does not claim that using this service is lawful in every place. You are responsible for checking the current law that applies to you before registering or playing, and for stopping use if your local law does not permit it. If any part of these terms conflicts with a law that applies to you, that law prevails to the extent of the conflict.
32. Severability and Entire Agreement
If any single part of these terms is found by a court or authority to be invalid or unenforceable, that part will be removed or adjusted to the minimum extent necessary, and the remaining parts will continue in full effect. A problem with one clause does not undo the whole agreement, because the rest of the terms still describe how the service fairly operates.
These terms, together with the privacy policy and any specific offer conditions you accept, form the entire agreement between you and CricBet99 about your use of the service. They replace earlier understandings on the same subject. If we do not enforce a term on one occasion, that does not waive our right to enforce it later, and any waiver is effective only if given clearly in writing.
33. Closing Your Account at Your Request
You may ask support to close your account at any time, for any reason, without needing to explain yourself. Before closure, open bets will need to be settled or handled according to the market rules, and any withdrawable balance will be processed through the normal verified withdrawal route so the money reaches its rightful owner safely.
Some records connected with a closed account are kept for a period afterwards, because financial, anti-fraud and legal obligations require it; the privacy policy explains retention in more detail. Closure ends your access to the ID and any unused promotional value attached to the account. If you later wish to return, contact support — depending on the reason for closure and the time passed, a fresh registration and verification may be required.
34. Questions About These Terms
If any part of these terms is unclear, or you want to know how a rule applies to your situation before you act, contact our support team through the official channels on this website. Asking first is always better than guessing, and a short conversation about deposits, withdrawals, bonuses or limits can prevent most misunderstandings entirely.
We aim to answer straightforward questions quickly and in plain language, and where a question needs a specialist answer, we will say so and come back with one rather than improvise. These terms are reviewed periodically, and the version published on this page is the one that applies. Thank you for reading them — an informed customer is exactly the kind of customer this service is built for.
